Delivery & Return Information

Please note this website only ships to US and Canada postal addresses, For deliveries to another country please visit www.pro-bolt.com

USA    Cost Notes

USPS Mail

Picking Time 3-5 Business Days 
plus
Shipping Time 3-5 Day Flat Rate

  $6.25    Only available on orders $100.00 or less
UPS Ground
Picking Time 3-5 Business Days
plus
Shipping Time 2-5 Business Days
  $11.90    No Signature
 UPS Ground
USPS Priority Mail Canada
Picking Time 3-5 Business Days
plus
Shipping Time 3-4 Business Days
  $22.98  Canada Mail

 

Shipping Schedule

Pro-Bolt offers a range of 35'000 parts, 99% of which are held in stock, in the UK. Orders will be shipped from the UK to Pro-Bolt USA, then forwarded immediately to your door. Please allow the necesary time for delivery - we promise it will be worth the wait!

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order and receive a full refund if you would rather not wait.

Returns Policy

No goods will be accepted without a returns reference and form.

Firstly please call Toll Free #1-855-272-5682 for a Returns Authorization Number within 7 days of receipt and follow the procedures below:

  • All returns must be accompanied by a Returns number (return merchandise authorization number) noted on the returns form which can be downloaded here: Pro-Bolt USA Returns Form
  • Returns or exchanges may only be sent with prior authorization From Pro-Bolt USA no action will be taken until the goods have been examined by Pro-bolt USA.
  • Make sure you pack in accordance with the carrier's requirements. We do not accept any liability for incorrect parts ordered.
  • If established that Pro-Bolt have incorrectly supplied goods from that ordered, Pro-Bolt will pay reasonable return costs only.
  • The purchaser is responsible for any return postage incurred.
  • All goods must be shipped back to us within 7 days of receipt.
  • A 25% restocking or cancellation fee applies to all orders.
  • Refunds will be given in 28 days of receipt of parts or you may have a store credit with No fees.
  • Items that have been modified, installed, or otherwise rendered not saleable cannot be returned, no exceptions.

Address
Pro-Bolt USA /Streetfighters, 9857 SW Pueblo Terrace, Palm City, Florida, 34990 USA

Please note that should the incorrect address be used Pro-Bolt reserve the right the charge Freepost carriage costs. We cannot accept responsibility for returned goods which are undelivered, please retain your proof of postage etc, you may require it in the event of a claim with your carrier.

Shortages

Please advise Pro-Bolt of any problems with shortages or carrier damage within 5 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim. Pro-Bolt does not accept any responsibility for any labour charges incurred during fitment or removal of goods whether allegedly faulty or incorrectly supplied.

We are always available for product and fitting consultation. Please ask prior to fitting should you have any queries or questions.